Privacy Policy

Last updated: August 21, 2025

This Privacy Policy explains how Stella’s Boutique (“we”, “us”, “our”, or the “Site”) collects, uses and shares your personal information when you visit, interact with or make a purchase from stellasboutique-sydney.com (the “Site”), or when you engage with us in relation to our services (collectively, the “Services”). “You” and “your” refer to the individual accessing or using the Services.

Please take a moment to read this Privacy Policy carefully to understand how your data is handled.

1. Updates to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, operational requirements, legal obligations or other reasons. Updates will be posted on this page with a revised “Last updated” date. We encourage you to review this policy regularly.

2. Information We Collect

a. Information You Provide
We collect information that you give us directly, such as:

  • Contact details: name, billing and shipping address, phone number, email address,

  • Order details: purchase history, payment confirmation, shipping information,

  • Account information: login credentials and any security details,

  • Customer support interactions: information you provide when contacting us.

Providing this information is voluntary, but some features and services may not be available without it.

b. Information Collected Automatically
When you use our Site, we collect certain usage data automatically via cookies and similar technologies, such as:

  • Browser and device type,

  • IP address,

  • Pages viewed and time spent on the Site,

  • Interactions with features or advertisements.

c. Information from Third Parties
We may receive information from third-party partners, such as:

  • Service providers (e.g., Shopify),

  • Payment processors (e.g., card issuers or banks),

  • Marketing and analytics partners.

3. How We Use Your Information

We use your personal data for purposes including:

  • Fulfilling orders and providing services: processing payments, shipping, account management and returns,

  • Marketing and promotions: sending tailored updates, offers and recommendations,

  • Security and fraud prevention: protecting against unauthorised transactions or misuse,

  • Customer support and improvements: handling inquiries and optimising our services.

For users in the EEA, our data use is based on legitimate interests, contractual obligations, legal requirements or consent, consistent with GDPR Article 6.

4. Cookies

We use cookies and similar tools for essential site functions, analytics and personalisation. For information on Shopify-related cookies, see the Shopify Cookie Policy.

You can manage cookies in your browser settings, although blocking them may limit certain features.

We also respect the Global Privacy Control (GPC) signal as an opt-out request for targeted advertising.

5. Sharing Your Information

Your personal information may be shared in the following situations:

  • With service providers: such as IT support, payment processors, shipping companies and analytics providers,

  • For legal reasons: to comply with applicable laws or legal processes,

  • With affiliates and partners: as part of our business operations,

  • With consent: for features such as social media integrations,

  • In business transfers: in case of a merger, acquisition or sale.

We do not sell or share your personal data outside the circumstances described above, and never without your consent.

6. Data Retention & Security

We retain your personal information only for as long as needed to fulfil the purposes outlined in this Policy, unless a longer retention period is required by law. While we implement security measures to protect your data, no method of transmission or storage is 100% secure.

7. Your Rights

Depending on your location, you may have rights including to:

  • Access a copy of the personal data we hold,

  • Correct inaccurate or outdated information,

  • Request deletion of your data,

  • Withdraw consent where applicable,

  • Restrict or object to processing,

  • Opt out of targeted advertising and certain types of sharing.

To exercise these rights, please contact us at the details below. Verification may be required.

8. Children’s Privacy

Our services are not intended for children under 16, and we do not knowingly collect data from them. If you believe a child has provided us with personal data, please contact us so we can remove it.

9. International Data Transfers

We may transfer and store your data outside of Australia and New Zealand, including in countries that may not provide the same level of protection. In such cases, we rely on safeguards such as contractual clauses to ensure your information remains protected.

10. Complaints

If you are unhappy with how we handle your personal data, please contact us directly. If we cannot resolve the issue, you may have the right to lodge a complaint with your local data protection authority.

Contact Us

For questions about this Privacy Policy or to exercise your privacy rights, please contact us at:
📧 info@stellasboutique-sydney.com
🌐 stellasboutique-sydney.com